InvisibleCRM, named “Cool Vendor” by Gartner, is a technology provider of tools engineered to increase user adoption and ROI of enterprise applications by seamlessly integrating them into the way businesspeople work every day. These tools enable users to work with their customer and corporate information, without leaving their favorite applications – MS Outlook and Windows. InvisibleCRM was launched in 2005, and within just one year, it invented and turned into reality an ecosystem of revolutionary products, entered into partnership agreements with a number of leading business application vendors and gained significant traction with users and analysts. Most notably, InvisibleCRM has designed and delivered solutions for Salesforce.com, Amdocs, and EMC Documentum. In 2006, InvisibleCRM received investments from venture capital funds — Martinson Trigon and ABRT Ventures — to accelerate product development and improve customer support. Headquartered in Delaware, United States, InvisibleCRM’s development centers are located in Moscow, Russia and Kiev, Ukraine. This unique combination of the former USSR’s engineering talent with the American management skills enables innovation and wealth of ideas that have helped to make the CRM world more user-friendly.